In the scenario we are living in Chile and Latin America in general, where people and organizations are increasingly demanding, greater participation, and therefore better access to certain levels of relationship between the different classes (organizations) and the general public, local government figure, Town or City Hall, becomes the center of action and agent channel for these actions from the base, and even the size of the country demand.
The current situation gives account of a reality that can not incorporate all the organizations in this process, management is understood as an external factor and not as a sustained, organized and designed according to the requirements thereof, the idea with which we are (process operation) does not represent the dynamics and needs of actors and their relations systems. Therefore, the demonstration of transparency and operational processes, often confused or simply, are often avoided to maintain the traditional processes of action and reaction to complete and open the reality of the times.
As we argue, there is no single model that meets all needs, nor is there a way of doing things in a universal and representative as social systems and the reality in which they are immersed is usually complex and well-defined from each other. Thus, we might note that, if you can not change the reality of action and relationship between citizens and the organization as part of this process of integration, it is necessary to consider and this relationship is made from different realities; thinking that the effort and investment that are established as such, are not repeated and repeated unfinished programs and projects so far have seen and known so monotonous in different realities of Latin America, but on the contrary, give systemic contingency account of each of them.