Meso-Level Organisational Factors Influencing Healthcare Workers’ Resilience: Evidence from a Qualitative Study in Seven Countries
Multiple scholarly contributions studied factors that impact on healthcare professionals’ resilience and well-being (e.g. Diehl et al., 2021; Kelly et al., 2021; Kohnen et al., 2021). Existing research mostly focuses on individual characteristics or overall organisational factors, devoting less attention to meso-level organizational factors (e.g. Rees et al., 2019; Teoh et al., 2020). Furthermore, it often collects evidence from diverse settings (acute care, nursing homes, general practice) overlooking the specificities of work in hospital contexts, and concentrates exclusively on nurses or physicians (e.g. Hall et al., 2016). Also, we have limited contributions (e.g. Aiken et al., 2024) comparing evidence from different countries.
Methods
In our study, developed within the Horizon Apollo2028 project, we run 30 interviews with doctors, nurses and administrators in the hospitals of seven Western countries (France, Italy, Sweden, Finland, Ireland, Lithuania, US), for a total of 210 interviews. On the basis of a literature review, we developed a codebook for data analysis. Data interpretation allows to identify how the main factors at the meso-organizational level (e.g. leadership, teamwork, etc.) affect the well-being, mental health and resilience of healthcare workers, highlighting differences across countries, professions, and hierarchical levels within organizations.
Findings
Data collection is ongoing in the seven countries and will end in December 2024. Following data analysis and interpretation will be developed. By July 2025 preliminary results will be ready for presentation.
References
Aiken et al. (2024) e079931
Diehl et al. (2021) e0245798
Hall et al. (2016) e0159015
Kelly et al. (2021) doi:10.1177/0886260517738779
Kohnen et al. (2024) doi:10.1186/s12960-023-00886-6
Rees et al. (2019) doi:10.1177/1355819619840373
Teoh et al. (2020) doi:10.1097/HMR.0000000000000207