Perception of Safety within Paratransit Systems: The Case of Minibus in Istanbul
The informal system sometimes fills the gaps that are left by the formal system. It even becomes a part of the formal system, in circumstances when the formal cannot keep up with the emerging demands and/or is not prepared for the changes in the social and urban structures. As informality provides a solution for the lacking services, it may be tolerated for a short term or overlooked broadly. The aim of this study is to comprehend the features of the informal public transportation system, particularly the minibus system in Istanbul, which has a great share in the public transportation of this metropolis. It is crucial how such a paratransit system becomes part of the formal transportation network and why it is demanded highly by urban residents despite all of its un-reliabilities and weaknesses in terms of safety and security.