People-Centric Governance, Society, and Sustainable Development

To address the livelihood issues of society, people-centric governance is inevitable. There are many people-centric governance in the world such as Batho Pele (meaning, People First) in South Africa, Total Quality Management of Panchayats (meaning, Local Governments) in Kerala (India), the concept of Best Value in UK, etc. The hall-mark of all these models on people-centric governance is ‘people first approach’; underlying the principles of democracy and good governance. This session open the space for discoursing the people-centric governance models in the world, with case studies and best practices, so as to promote Horizontal Learning Process (HLP) in future.