Toward a Multilevel Approach to Perceptions of Justice: The Case of Restaurant Workers in France, Quebec and the United States.
Analyzing justice in the workplace thus presents a twofold challenge. First, there is a need to grasp a multilevel approach of justice that takes into account the redundancies and complementarities of these three levels of study. Second, comparison must succeed in assessing a wide scope of norms, principles and procedures which vary depending on national, sectoral or local contexts (Elster, 1993). This presentation will discuss this twofold challenge by focusing on the case of restaurant workers (whose work is characterized by flexible work hours, customer relationships, poor supervisory communication and structural division of work between tipped dining-room employees and kitchen hierarchical staff) in three different contexts of labor standards, welfare protection and tipping etiquettes: France, Quebec and the United States.