325.4
When Vocation Meets Quantification: The Empowerment of Experts in the German Prison Sector
Recently, an increasing number of quantification practices have proliferated in the prison sector through trends such as New Public Management (Mennicken, 2013). Drawing on a case study of the German prison sector, this paper focuses on the very current introduction of systems for evaluation and benchmarking of treatment programs (Suhling & Guéridon, 2016). Such systems allegedly pave the way for improving the quality of public services (Hood, 2007) and prevent deviant practices (Osrecki, 2015). This paper explores the ambiguities experts face through quantification instruments. On the one hand, quantification paves the way for a neoliberal managerialisation of a sector which in Germany has been a stronghold of values of office. On the other hand, quantification empowers a small community of experts to put upfront what they consider to be both their vocation and the main task of ‘the office’ of prison services. What is at stake are the values at the heart of the offices in the penal sector: resocialization competes with neoliberal economization and neoconservative securitization – and experts are at the center of this struggle.