The Effects of Globalization on Employee's Emotional Intelligence Job Satisfaction.( A Case Study)

Tuesday, 12 July 2016
Location: Hörsaal 4C G (Neues Institutsgebäude (NIG))
Distributed Paper
In respect to the pressure of globalization, increasingly competitive markets and volatile market dynamics, the roles and responsibilities of workers at their job places are hard pressed. In the globalization era each and every organization wants to compete the world’s changing scenario. . The global competitiveness of Indian industry and also its employment generation potential is clearly dependent on availability   of required skills, emotional intelligence.

The present world demands higher level of interrelation, mutual understanding and greater productivity. Job satisfaction is an attitude of an employee over a period of his job so the factors of satisfaction and dissatisfaction charges over the period jobs. So factors of satisfaction and dissatisfaction changes over the period. Goleman’s Emotional Intelligence theory of performance had direct applicability to the domain of work and in predicting excellence in all jobs from sales to leadership (Goleman 1998).



All types of works are not inherently satisfying. It is generally considered that employees with higher emotional intelligence will have higher job. Satisfaction.


     1.  To examine the effects of globalization on employee’s emotional intelligence, job satisfaction.

     2.  To interpret - total score of emotional intelligence scale with total score of job satisfaction scale.


Data were collected by using emotional intelligence scale and job satisfaction scale.


The values of correlation for employees of 25yrs- 40 yrs scores on emotional intelligence and job satisfaction in was found to be significant at 0.05 level of confidence i.e (0.262)*. So it may be inferred that employees with high emotional intelligence exhibited better job satisfaction and vice- versa in global competitive world.