Job Satisfaction, Commitment, and Retention of Personnel: Key Considerations for Military Capability in Today’s Defence and Security Context

Wednesday, 9 July 2025: 19:00-20:30
Location: FSE009 (Faculty of Education Sciences (FSE))
RC01 Armed Forces and Conflict Resolution (host committee)

Language: English

Military and civilian personnel are essential to the effectiveness of the Armed Forces. Attrition is costly for most organizations, but it is especially expensive in the military. This is due to the unique factors of military service, such as the need for specialized skills and knowledge acquired only through institutionalized experience. Although some countries allow limited lateral entry, the armed forces generally must select, train, promote, and retain personnel internally. Therefore, retaining trained and valued personnel is a critical objective for military organizations. This endeavour is continually challenged by today’s competitive and changing labor context. Factors such as demographic changes, increasing diversity, aging populations, globalization, and technological advances all impact personnel retention. This panel invites presentations examining key factors related to job satisfaction, organizational commitment, and retention/attrition in the armed forces, including:

  • Work and organizational drivers of retention and attrition (including relational and transactional drivers, and ‘push’ and ‘pull’ factors of retention);
  • The role of individual and demographic influencers (e.g., gender, age, ethnicity, military occupation) on personnel retention; and
  • New and innovative methods, tools, and capabilities for empirical research in the domain of military personnel job satisfaction, organizational commitment, and retention.
Session Organizers:
Delphine RESTEIGNE, Royal Military Academy (Brussels), Belgium and Irina GOLDENBERG, Department of National Defence Canada, Canada
Oral Presentations
Job Satisfaction, Commitment, and Retention of Border Security Forces: Insights from the India-Pakistan Border at Amritsar
Arpita MISHRA, JNU, New Delhi, India; Zorawar Singh GILL, Kings College London, India; Gokul TIWARI, Independent Researcher, India
Some Empirical Results on Retention in the German Armed Forces
Martin ELBE, Zentrum für Militärgeschichte und Sozialwissenschaften der Bundeswehr, Germany
Sustaining Military Expertise: The Estonian Defence Forces’ Struggle with Historical Legacy
Eleri LILLEMAE, Estonian Military Academy, Estonia; Kairi KASEARU, University of Tartu, Estonia